1. Returns
We accept returns for items that are unused, in their original condition, and accompanied by the receipt or proof of purchase. Returns must be initiated within [X days] of receiving your order.
2. Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within [X days], and the amount will be credited to your original method of payment.
3. Non-Returnable Items
Certain items, such as perishable goods, customized products, and sale items, are non-returnable. Please check the product description for more details.
4. Exchanges
Exchanges are subject to product availability. If you need to exchange an item, please contact us at safetyhammer.sb@gmail.com.
5. Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong or defective item).
For further assistance, please contact our customer service team at safetyhammer.sb@gmail.com.